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Support

Email pinnacleclimbapp@gmail.com with any questions, concerns or feedback.

Frequently Asked Questions

  1. Does my iPhone need to be connected to my Apple Watch while I climb?

    Nope! The Apple Watch app works independently from your phone, allowing you to leave your phone behind during a workout. Once you are done the Watch will automatically sync with your Phone.

  2. Is it possible to log an unfinished climb?

    Yes, long press on the level button to log an attempt.

  3. Can I undo a climb from the Apple Watch?

    You can undo the last action you've taken by force touching the Apple Watch and selecting "Undo".

  4. Can I change from Boulder to Top Rope during a workout?

    On the Apple Watch, you can change the current discipline by force touching the screen and selecting "Change Discipline". On the Today Widget, just hit "Switch" in the bottom right.

  5. Why do I need an account to use Pinnacle?

    All climb sessions are automatically synced to your account so the data is never lost.

  6. How can I fix any syncing issues with the Apple Watch?

    Please send me an email and I can work with you to get it syncing on your device.

  7. Is there a web dashboard to view my climb sessions?

    Not yet, coming soon.